Privacy Policy (GDPR & DPDP Act Compliant)
Effective Date: July 1, 2026
This Privacy Policy explains how Binary Solutions (“we”, “our”, or “us”) collects, uses, stores, and protects personal data when you use our Android application and web-based Case Management Dashboard system (the “Service”).
This policy is designed to comply with:
- Digital Personal Data Protection Act, 2023 (India) (DPDP Act)
- Guidelines of General Data Protection Regulation (EU) 2016/679 (GDPR)
1. Data Controller Information
Data Controller: Binary Solutions
Email: Contact@binsol.co.in
Website: Binsol.co.in
We determine the purposes and means of processing personal data collected through the Service.
2. Personal Data We Collect
2.1 Registration Data (Android App)
- Full name
- Email address
- Phone number
- Role
- Organization name
- City, State, Country
2.2 Device & Technical Data
- Android ID
- Device brand
- Device manufacturer
- Model number
- Android version
2.3 Usage & System Data
- Login timestamps
- Activity logs
- Feature usage data
- Error logs and crash reports
3. Purpose of Processing (Legal Basis)
We process your data based on the following legal grounds:
Under GDPR Guidelines:
- Contract performance (providing access to the system)
- Legitimate interests (security, fraud prevention, system improvement)
- Legal obligation compliance
Under DPDP Act (India):
- Consent of the user (where applicable)
- Legitimate use for service delivery
- Security and fraud prevention
- Compliance with legal obligations
4. How We Use Personal Data
We use data for:
- User authentication and account creation
- Role and permission management
- Providing access to Case Management System
- Security monitoring and fraud prevention
- Client onboarding and license management
- System maintenance and debugging
- Compliance with legal requests
5. Case Data Handling
We do not publicly disclose case data.
We store only system logs and activity records.
Logs are used strictly for:
- Investigation support
- Technical debugging
- Admin-requested assistance
All case operations remain controlled by authorized users.
6. Legal Basis for Data Processing
We process personal data under:
- Consent (where required)
- Contract necessity
- Legitimate interest
- Legal compliance obligations
7. Data Sharing
We do not sell personal data.
We may share data only with:
- Authorized users within your organization
- Cloud hosting and infrastructure providers
- Legal authorities when required
- Security and fraud prevention systems
All third parties are bound by confidentiality obligations.
8. Data Transfers
If data is transferred within or outside India:
- We ensure adequate security measures to safeguard data transfer
- Standard contractual safeguards are used where required
9. Data Retention
We retain personal data only for as long as necessary or contractually defined:
- Active account duration
- Legal compliance requirements
- Operational necessity
Data is securely deleted or anonymized when no longer required.
10. Your Rights
Under GDPR Guidelines:
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing
Under DPDP Act (India):
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent (where applicable)
- Grievance redressal
11. Data Security
We implement:
- HTTPS/TLS encryption
- Role-based access control (RBAC)
- Secure authentication
- Activity logging
- Restricted administrative access
- Regular security checks and updation
However, no system is 100% secure.
12. Cookies & Tracking (Web Dashboard)
Our web system may use:
- Session cookies for login authentication
- Security cookies for protection
- Basic analytics (if enabled)
13. Children’s Privacy
Our Service is not intended for individuals under 13 years of age (or applicable minimum age). We do not knowingly collect data from children.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on our website.
15. Contact & Grievance Officer
Binary Solutions
Email: Contact@binsol.co.in
Website: Binsol.co.in
Grievance requests will be addressed within a reasonable timeframe as required under applicable law.